Call Center Representative Jobs in Dubai involve assisting customers by answering inquiries, resolving issues, and providing product or service information. Responsibilities include handling inbound and outbound calls, maintaining customer records, and ensuring excellent communication.
The company gives equal opportunities for all people applying from anywhere in the world. However, it provides all essential facilities to the employees including Housing, Medical, Insurance, and Overtime.
Call Center Representative Jobs in Dubai
More details about these jobs are as follows:
Wages
The company paid AED 3000 to 3500 per month.
Educational Requirements
Bachelor’s degree in Business Administration or a relevant field.
The candidate must be fluent in the English Language.
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Experience Required
1 – 2 Years of experience with First Aid and CPR certification.
Vacancies
Call Center Representative
Job Description
Call Center Representative Jobs in Dubai involves managing inbound and outbound customer calls, addressing inquiries, and resolving issues promptly. Representatives are responsible for providing accurate information about products or services, maintaining detailed customer records, and ensuring a positive customer experience. Key duties include troubleshooting problems, handling complaints, and following up on unresolved issues. Effective communication and problem-solving skills are essential, along with the ability to work efficiently in a fast-paced environment. Representatives must also adhere to company policies and maintain high service standards.
Call Center Representatives in Dubai handle customer inquiries, resolve issues, and provide information on products or services through phone calls. They are responsible for maintaining accurate customer records, managing both inbound and outbound calls, and ensuring high-quality service. Representatives also address complaints, escalate issues when necessary, and follow up on unresolved matters. In Dubai’s fast-paced business environment, this role offers opportunities for growth in customer service and communication. Strong problem-solving and communication skills are vital for success in this position.
How to Apply
However, interested applicants will apply for the Call Center Representative jobs in Dubai. Also, attach related certificates, educational testimonials, experience certificates, skills certifications, and recent pictures. Therefore, forward the updated CV with a complete job description.
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