Customer Service / Project Coordinator

ob Title:Customer Service / Project Coordinator
Company:Recruiting on a Budget Ltd.
Job Location:Mississauga, ON
Job Reference:CJ-12290

Customer Service / Project Coordinator

Our client is a large publicly traded company with operations and offices in several countries around the world.

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They have a current requirement for a Customer Service Representative/Project Coordinator to handle customer service concerns/issues in a timely manner while assisting the Project Manager in completing projects from inception while coordinating with other offices around the world.

Duties

  • Act as a key contact (by phone) to resolve customer product questions/problems (including replacement parts on in-warranty products
  • Collect and analyze customer service calls data and provide information to project manager for the recurring product problems
  • Provide support to project manager while coordinating with other groups and offices
  • Work with Project Manager to coordinate product packaging, artworks, instruction sheets and ensure timely shipping
  • Provide support for trade shows (samples, booth – set-up and attend, promo materials etc.)
  • Coordinate sample flow between factories, your office and clients
  • Act as back up for project manager in their absence.

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SkillsExcellent organizational and time management skills
Ability to work independently as well as within a group
Proficiency in PowerPoint, Excel, Word and Adobe
Excellent communication skills

To Apply:For online application form, Click Here

Quote Job Reference: CJ-12290

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